Due to the nature of our products and for hygiene and safety reasons, all perfume sales are final.

We do not accept returns, exchanges, or refunds for opened, used, or change-of-mind purchases.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will review your request and provide an appropriate solution if applicable.

Orders that have already been processed or shipped cannot be cancelled or modified.

Shipping Disclaimer

Rita d’Or is not responsible for delays caused by shipping carriers, weather conditions, customs, or incorrect shipping information provided by the customer.

Please ensure your shipping address is correct before placing your order.

Product Disclaimer

Fragrance is a personal experience, and scent perception may vary depending on individual skin chemistry and personal preference.

Please read the fragrance description and notes carefully before purchasing.

Allergy Disclaimer

Our fragrances are made using high-quality fragrance ingredients. However, individual skin sensitivities and allergic reactions may vary.

We recommend performing a patch test before regular use, especially if you have sensitive skin or known fragrance allergies.

Rita d’Or is not responsible for allergic reactions or skin sensitivities. If irritation occurs, discontinue use immediately and consult a healthcare professional.

Product Care

* For external use only.
* Avoid contact with eyes.
* Keep out of reach of children.
* Store in a cool, dry place away from direct sunlight.

Contact Information

Customer Support Email:
[email protected]

Location:

Toronto, Ontario, Canada